AOV & upsells

Discount timing, bundles, multi-unit offers, free-shipping thresholds and decoy prices: what published studies say about order value and margin, and where they stop.

40%chose “extra costs too high”, the top reason for leaving a cart after “just browsing”

Independent researchBaymard, “Cart Abandonment Rate Statistics” (opens the source)Sources

Free-shipping thresholds and order value: what Baymard, McKinsey and the journals found

The usual advice is to set the threshold above the typical basket. Four sources give a more careful picture of orders, order value and returns.

Read the note